CUSTOMER SATISFACTION ORIENTED

Customer’s satisfaction is the most important objective for us @Byariana. We strived for the best quality of our product(s) to ensure high level customer’s satisfaction. Customer oriented is our based of selling trademark. We believe the two-way collaboration between our Customer and Us is the best to make every single purchased by the customer will derived a positive bonding. We will ensure all parcels of the products was monitored and inspect in a good manner before delivery made to our loved customers. However, if there is an un-satisfaction experience by our customers against the default item(s) received through Us, you can follow the simple steps and instructions as follows:

 

RETURN / EXCHANGE POLICY

Whenever our customer(s) experience in receiving the default item from Us in any purchase and for any reason, you may proceed to return your default item(s) to Us.

All return items must be returned as follows:

  •        UN-WASHED
  •        UN-WORN
  •        UN-IRONED
  •        UN-ALTERED
  •        UN- USED / NOT AFTER WEAR ITEM

A part from that, the returned item condition must come along with ALL TAGS INTACT for Outlet Credit ONLY.

The return item(s) must be posted to Us within 5 (FIVE) working days after receiving of your order (both local and international).

*Shipping / postage cost will be borne by the customer and strictly will be non-exchangeable for cash (No Cash Refund).

However, customer are advise to notify us at byarianahq@gmail.com with all completed product details of the default item(s) for our fast action.

 

You may return the item(s) to:

ByAriana Boutique
5-3, Prima Biz Hub,
Jalan Tasik Prima 5/1,
Taman Tasik Prima,
47150 Puchong
Selangor Darul Ehsan

 

Email: byarianahq!gmail.com

Sales Contact No.: 017 – 3576 936

 

** IMPORTANT

ALL SALE item(s) are non-refundable, non-returnable and non-exchangeable.